Too many times have I seen this experience. You can't roll out new tools or new technologies and not show people how to use them, or, how NOT to use them.
Lack of End User Training is a Large and Growing Threat to IT Security, CompTIA Study Finds
People in many manufacturing jobs have to be through training and checked-off on a piece of equipment before using it. Safety comes first. Well, the security of your info is pretty important too, but no one makes sure the users are checked off on that equipment.
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